We welcome your questions concerning our Cookie Policy. Feel free to reach out to us for any clarifications.
Policy last updated: February 2024
1. Understanding Cookies on Our Website
1.1 To enhance your experience on our site, we employ cookies, which enable advanced features and personalisation. By navigating further on our website, you’re agreeing to our use of cookies.
1.2 Cookies are small data files placed on your device or computer’s hard drive, with your permission, to improve your site visit. You have the option to disable cookies via your browser settings, but please be aware that doing so may affect your ability to fully experience our site. For detailed information on cookies, including how to manage them, you can visit www.aboutcookies.org. This link is provided as a convenience, and we do not guarantee the accuracy or completeness of its contents.
1.3 Consent is critical for cookie reception. A pop-up notice during your first visit will inform you that continuing to use the site signifies your consent to our cookie deployment.
2. Our Website’s Cookie Inventory
The cookie list provided here is continually updated to reflect current use:
| COOKIE NAME | COOKIE PARTY | EXPIRY | COOKIE TYPE |
| __gads | 3rd party | 2 years | Cloudfront |
| is_returning | 3rd party | 5 years | Crazy Egg |
| csrftoken | 1st party | 1 year | Website Cookie |
| ULS | 3rd party | Session | |
| PREF | 3rd party | Session | |
| NID | 3rd party | 6 months | |
| HSID | 3rd party | 10 years | |
| APISID | 3rd party | 10 years | |
| SS | 3rd party | 10 years | |
| SID | 3rd party | 10 years | |
| SAPISID | 3rd party | 10 years | |
| SSID | 3rd party | 10 years | |
| __utma | 3rd party | 2 years | |
| __utmc | 3rd party | Session | |
| __utmz | 3rd party | 6 months | |
| __utmb | 3rd party | Session | |
| HumanClickKEY | 3rd party | Session | Liveperson |
| HumanClickCHATKEY | 3rd party | Session | Liveperson |
3. Cookie Navigation Guide
3.1 First-Party Cookies
Identified in our table as “Website Cookie,” these are set directly by our site and are essential for its proper functionality.
3.2 Third-Party Cookies
Our site incorporates services that generate their own cookies, known as third-party cookies. These are beyond our direct control. For specifics, please consult the relevant external service’s website.
3.3 Overview of Third-Party Cookies
- Google: Provides various services, collecting data anonymously to enhance user experience.
- Live Chat (Zopim): Powers the real-time chat feature for immediate support.
- Mobile Detection: Ensures a seamless browsing experience by directing mobile users to a mobile-optimized version of the site.
- Yahoo Tracking, Crazy Egg, Cloudfront, Chango Tracking, Ad Roll, Rocket Fuel: These services are used for tracking and analysing site navigation and visitor behaviour, improving user experience, and facilitating targeted advertising based on user interaction with our site.